Privacy Policy
Last Updated: June 2026
At RLY Craft ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website, make a purchase, request a custom wax seal, or inquire about wedding stationery.
1. Information We Collect
We collect information you provide directly to us when you make a purchase, create an account, or contact us for support. This may include:
- Contact Information: Name, email address, shipping and billing address, phone number.
- Order Information: Products purchased, custom design files uploaded, wedding wording, event details you choose to provide, and transaction details.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including custom engraving, wedding stationery proofs, signage planning, and production preparations.
- Communicate with you about your order status and shipping updates.
- Respond to your customer service inquiries.
- Improve our website functionality and user experience.
3. Data Protection & Security
We implement industry-standard security measures to protect your personal information. Your custom design files, wedding wording, event details, and reference images are used for your specific order or inquiry and are not sold to third parties.
4. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]